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FAQ

We have tried to answer your most popular questions here but if you still have any questions our team will be pleased to help you if you contact us via email or txt 07585 719236.

WHAT IS DZEvents?

DZEvents is an abbreviation of Devon Zombie Events. We are an immersive live theatre organisation that specialise in the zombie horror genre. Our live events include zombie based experiences and survivals, which include actors and various team challenges for you and your team to complete.

HOW DO I BUY TICKETS?

Book tickets online using our booking system here.

HOW DO I PAY?

All our events are paid through PayPal.

CAN I JUST TURN UP?

No sorry you will need to book a ticket using our online booking system.

IS MY TICKET TRANSFERABLE?

Yes, providing the new ticket holder is over the age of 18 and you let us know.

CAN I CANCEL MY ORDER AND GET A REFUND?

All tickets are non-refundable upon purchase.

WHERE IS THE EVENT BEING HELD?

This year the event is over 2 nights at Dartmoor Zoo, 15 minutes from Plymouth.

WHERE DO I PARK?

There will be FREE parking at Dartmoor Zoo.

HOW LONG IS THE ZOMBIE SURVIVAL?

The survival will last about 1.5 hours depending on how long it takes you to complete the tasks in hand.

WHAT TIME DOES THE EVENT START?

You will need to book a time slot between 7pm and 10pm on the 28th & 29th of October, the time slots will be in 20 minute intervals so choose wisely.

HOW OLD DO I HAVE TO BE?

You should be 18+ but if you get parental consent and sign our safety waiver when booking tickets we will decide if you can do the event. Please note you will have to contact us via our email address before booking. No refunds will be given if we refuse entry as we were unaware of your age due to you not contacting us 1st.

HOW MANY PEOPLE CAN TAKE PART AT ONE TIME?

We prefer teams of 6-10 but there will be single time slots available, If you are a group less than 6, you will be added to another group for the best experience for all.

I HAVE A HEALTH CONDITION, CAN I STILL TAKE PART?

Please be aware that this is a scary event, so if you have a heart condition it’s probably not advisable. For any other medical conditions please contact us before booking so we may discuss your options with a medical professional. If you still wish to participate, please be aware that you will be doing so at your own risk and will have to sign a safety and medical waiver.

CAN WE TAKE PICTURES DURING THE SURVIVAL?

Pictures and videos are fine so Go-pros are welcome. But please use your common sense; we would really appreciate hearing about your pics and videos after the event. Spoiler alert – Don’t post them before the event is over please – you’ll give the game away for other people.

CAN I BRING WEAPONS OR PROPS?

Big fat NO.

CAN WE PHYSICALLY FIGHT THE ZOMBIES?

NO. Zombies are actors and volunteers and you must not make any intentional physical contact with them. Please note that our actors may touch you as part of the survival. They will NOT do anything to harm you. If you do not wish to be touched throughout the game, please inform a member of staff when you arrive so that we can give you the correct coloured arm band to inform our actors. We run a zero tolerance policy on physical aggression; the safety of our actors is our priority, and breach of policy will terminate your participation with NO refund.

CAN I KILL THE ZOMBIES?

Yes, when instructed you will be able to shoot the zombies using special pistols that we supply. We recommend head shots as anywhere else and the zombies will keep coming. You are not allowed to physically hit the zombies with anything you might pick up.

CAN THE ZOMBIES INFECT ME?

Yes the zombies can infect you if they touch you so a certain amount of stealth is needed.

Our zombies are drawn towards loud noises and sudden movements.

WHAT HAPPENS AT THE END?

You will be examined by a scientist to see if you have been infected, you will be given a relevant certificate and taken back to your car.

WHAT TO EXPECT DURING THE GAME

Expect the unexpected! You are immersed into an apocalyptic world. It will be October so it’s going to be cold so you need to wear warm clothes to stay alive. There will be blood and areas where you will get dirty so make sure you don’t wear your best clothes.

As soon as you step into the survival area, do not expect it to be nothing but scary. We want this to be as real as possible for you. Our zombies have been told that they can make contact with you. But of course it won’t be violent. Our actors and volunteers will not grab or harm you in any way but will simply play the game. If your NOT happy with being touched? See our FAQ’s to know what steps to take.

You will need to use intelligence, skill, teamwork and stealth to survive.

It will be dark so you will need to bring flashlights.

WARNING: Please note that there will be flashing lights and loud noises in some areas.

You will be in contact with various tasks in different locations. You will need to collect certain items along the way to complete the survival game. Survivors will receive a survival certificate and infected will receive a death certificate.