Copyright and other rights
The Website, including text, content, software, video, sound, graphics, photographs, illustrations, artwork, names, logos and other material (“Content”) is protected by copyright, trade marks and/or other proprietary rights. The Content includes both content owned or controlled by us and content owned or controlled by third parties and licensed to us. All articles, reports and other elements making up the Website may be copyright works. You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms and to download no more than one copy of the Website pages for your personal, non-commercial use.
Information on the site
While we have endeavoured to ensure the accuracy of information on the Website, we do not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website. The Website and the Content are provided “as is” without any warranties of any kind unless specifically stated.
We have no control over or responsibility for websites to which this Website is linked. Your use of such websites is at your sole risk.Competitions and Promotions. From time to time we may run competitions and promotions via this Facebook Link. Separate terms and conditions will be posted where applicable governing such competitions and promotions.
We reserve the right to terminate or restrict your access to the Website at any time without notice for any reason whatsoever.If you are dissatisfied with the Website, these terms and conditions or any of the Content your sole remedy is to discontinue use of the Website. Save in respect of fraud and of personal injury or death to the extent it results from our negligence, we accept no liability to you whatsoever whether based on warranty, contract, tort (including negligence) or otherwise.
You agree to indemnify, defend, and hold us harmless from and against any claims, actions, demands or other proceedings brought against us by a third party, to the extent that such claim, suit, action or other proceeding brought against us is based on or arises in connection with your use of the Website, any breach by you of these terms and conditions or a claim that your use of the Website infringes any intellectual property rights of any third party or is libellous or defamatory, or otherwise results in injury or damage to any third party.
The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. We do not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts
For all of our events, all customers must be 16 years old and older on the event date. This is the minimum age to attend the events.Customers below the age of 16 may attend at the discretion of our booking team. If they are able to attend they must be accompanied by a parent or guardian during the entire event.If any customer looks to be under the age of 18 years old and are attending alone, we will ask for proof of age. If none is available, the individual will not be allowed to participate further with the event, or be eligible for a refund or other remedial action.If you are under 16 please contact us before making a booking and we will explain how and when you will be able to book The Event. Devon Zombie Events treats the safety and security of our cast, crew and customers with the highest priority.During the event the Event Manager and Director will be monitoring the progress both from participation and via radios throughout the location. You are being watched for the safety of yourself and others.
Booking an Event
Devon Zombie Events is not responsible for any incorrect or inaccurate information submitted by you during the booking process. All booking updates (including information, reminders and confirmations) are sent by email only.If you do not receive any emails or the email is corrupt in anyway (blank or otherwise), please contact email@example.com and we will help you in any way we can. Please note prices may change due to sponsor donations.
No bookings are made without either full or part payment.Full payment can be made through the website, or via bank / paypal transferCancellations, Refunds and Non Attendance.
This section relates to any cancellations or non-attendance at our events.
Unfortunately we do not allow cancellations or refunds. This is applicable to all bookings regardless of the method of payment. This policy is due to the nature of our event, the cast, locations and crew involved. We work with a long production time and due to that fact, we cannot offer refunds on bookings. This is applicable to all bookings regardless of payment method. In extreme circumstances we may offer a refund, but this will only be a gesture of good will and we are under no obligation to do so. In this case there will be a 10% admin charge to cover our costs. This will not be possible if there is less than 28 days before the start of your event.
If you fail to attend an event for which you are booked and have not given us prior notice then you shall not be entitled to any refund, transfer or any other compensation.
If you are late, we reserve the right to not allow you to join the event. You will not be eligible to a refund and transferring you to another event or date will be at the discretion of Devon Zombie Events Booking Team. We will hold the event for a maximum of 10 minutes, after this time you will have missed our safety brief and will not be allowed onto the event. If you are going to be late or cannot make the event for any reason please contact us via email on firstname.lastname@example.org Non Participation During an Event.Devon Zombie Events will use their sound judgement when making any decision during the event, with the key interest of the safety to all the participants and staff first and foremost. If the participant decides for whatever reason to excuse themselves from the event either at the beginning or during an event without any reasonable justification, then the Event Manager will ensure the customer understands that they waive their right to any refund or transfer unless it is in agreement with the Event Manager / Director that continuing would cause further injury, illness or diminished safety of the individual, other customers, staff and the event. If the Event Manager / Director advise a participant to not continue with an event for any reason within reasonable remits and grounds; the Event Manager / Director will clarify clearly whether any, refund or transfer will be made available.
Behaviour and Conduct
Participants are reminded that there are actors playing Zombies. Therefore if the Event Manager / Director feels that the safety of the staff or other customers is at risk, including excessive force, the individual/s will be asked to leave the event and escorted off the premises and not be eligible for a refund or transfer onto another event. We do not tolerate drunken or abusive behaviour, alcohol or illegal drugs (the substance or paraphernalia) on site, again no refunds will be made available or transferring participants onto a further event. Any participants removed from the event will be escorted off the grounds due to the safety of all involved with the event. The grounds are Private and any participants causing intentional disruption can be prosecuted. The police are aware of the event and the grounds, and are on call should any disrupted behaviour becomes out of hand. Any intentional damage or theft from the bunker or Equipment provided by The Last Survivors will result in prosecution and fines.
It is the customer’s choice to remove all valuable or breakable items from their person at the start of the event. These can include but are not limited to:Mobile phones (including Smart Phones, PDAs, tablets, or other communication device) Recording and entertainment devices (including cameras, video recorders, Amazon Kindles, tablets, laptops, iPods, MP3 players, etc) If customers continue to have their valuables on their person during the event, and the item becomes damaged;Devon Zombie Events are not liable for any loss or damage which may occur to either your property or person during the event.
Fitness and Medical Conditions
The event is physical in nature and requires a certain degree of basic fitness. If this is of concern, please get in touch before the event to discuss this in more detail. The events physical exertion is down to the player. There are potential situations for running. If at any time you feel too tired or not able to continue please speak to your CIDC guide who will be able to advise you.
During the booking process
If you have any medical or physical concerns that will affect your participation in the event, please let us know on the booking form.
On the day activities and requirements
If you have a condition that requires medication (asthma etc.), you are required to put this in the top left hand pocket of your jacket or vest. Please note that this includes asthma even if considered to be mild to moderate as special effects and smoke can trigger an attack. The first aid qualified member/s of staff will be available via radio contact during the event. Your CIDC guide will have the radio. In the event of an accident, there is a first aid box and member of staff available on site, or contact can be made with the emergency services depending on the severity.
Any loss, damage or injury experienced after the event that relates to Devon Zombie Events is not our responsibility and we are not liable. Devon Zombie Events is not responsible for any zombie causing a virus or parasite that you are exposed to during the event.
Rain will not stop play so unless we get a hurricane the event is on.
Loss or Damage
You are liable for any loss or damage which you may cause to our premises or venues, or that of any external venues that we use, and agree to adhere to all location rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at our venue.
Payment and Costs
The price of any of our events will be as quoted in our brochures, flyers, on our website , except in cases of obvious error. If the event is advertised on third party sites at a different price, this responsibility falls to them. Prices are liable to change at any time, but changes will not affect bookings in respect of which we have already sent you a Booking Confirmation email, except in cases of obvious error.
You may pay for your booking online by PayPal. We regret that we cannot accept payment over the phone by card or credit notes. All payments made online through our site are processed by a secure payment collection service through Paypal. Our online payment processing is undertaken by the PayPal website and no payment details are held on our website. When you book an event and wish to make payment online, we will take your name, address and other details and then you will be transferred to the Payment Processor’s website to enter your credit or debit card details and finalise the payment process. The Payment Processor will need to know certain information about you in order to process payment for the booking and you hereby consent to the transfer by us to the Payment Processor of such information. The Payment Processor’s own terms and conditions apply where applicable. Please note that we cannot guarantee the security of data which you send us by email. Accordingly please do not send us payment information using email. Unless we are fraudulent or negligent, we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information that you provide us when making a booking.
The Staff at Devon Zombie Events are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This policy explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.
Information We Collect
In operating our website we may collect and process the following data about you:
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
Information provided to us when you communicate with us for any reason.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information. This will not be regular information, because we know how annoying it is. But if we have something really cool we think you might want to know we will send it over.
To meet our contractual commitments to you.
To notify you about any changes to our website, such as improvements or service / product changes, that may affect our service. If you are an existing customer, we may contact you with information about events, goods and services similar to those which were the subject of a previous sale to you. We will not permit or share your data with third parties, even if the information, goods, services or events they offer is really cool.
Storing Your Personal Data
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
We may also disclose your personal information to third parties: Where we sell any or all of our business and/or our assets to a third party. Where we are legally required to disclose your information. To assist fraud protection and minimise credit risk.
Third Party Links
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access to Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us.
We may use photographs taken at events in publicity and marketing materials, including use on our site. Your attendance at an event may mean that you are featured in such photographs and you are deemed not to object to the taking of such photographs as detailed above. If you do not wish to be included in any photograph, please notify the Event Manager / Director at the start of the relevant event prior to any photographs being take. More detailed information will be available via the Liability and Disclaimer forms downloadable through the website and provided on the day
We reserve the right to vary these terms and conditions
Updated 24th February 2018